New Study Confirms the Prevalence and Cost of White Collar Crime
For 20 years, the Association of Certified Fraud Examiners (ACFE) has been publishing studies every two years to raise awareness of occupational fraud, and the role strong internal controls can play in limiting these schemes. The 2016 Report to the Nations on Occupational Fraud and Abuse covers more than 2,400 cases of white collar crime, occurring in more than 100 countries. About 1,000 of these cases involved U.S. organizations.
The findings from the latest report remain consistent from prior years. This goes to show that, despite our best efforts to combat white collar crime, dishonest people continue to find novel ways, often exploiting technology, to steal from businesses and not-for-profit organizations.
Consistent with the previous biennial study, the 2016 report estimates that the typical organization loses 5% of its revenues each year to fraud.
In other words, for every $1 million of revenues your business earned last year, a baseline estimate for how much you might have lost to occupational fraud is $50,000 in the same period. That calculation can be sobering for many small business owners who think they’re immune to fraud — it happens to organizations of all sizes and in all types of industries.
The ACFE study exposes only the tip of the iceberg, however. Many frauds go undetected or unmeasured. Plus, some losses are indirect, including lost productivity, reputational damage and the related future loss of business. Fraud investigations also can be costly, so some organizations opt to cut their losses by simply terminating — but not fully prosecuting — white collar criminals. Many of these losses are never fully recovered.
The Fight against Fraud
The threat of being caught is a powerful deterrent of fraudulent behavior, because it eliminates the perceived opportunity for wrongdoing. But some detection methods are more effective and affordable than others. To get the most from your antifraud spending, consider these detection measures, which the ACFE’s study associated with the shortest durations and lowest losses:
- IT controls,
- Account reconciliation, and
- Internal audit.
Surprisingly, the ACFE study reports that background checks aren’t a particularly effective method of detecting fraud. That is because most frauds are committed by individuals without a criminal record who have worked for their organizations for many years.
Prosecuting white collar criminals is important for several reasons. It helps recoup fraud losses, sets an example for other would-be fraudsters in your organization and protects future employers from becoming the next fraud victim.
Honest employees are an organization’s first line of defense against white collar crime. Here are some ways you can encourage employees to join in the fight against fraud:
Invest in training. Educate staff on the red flags associated with fraud from within and outside the company. This helps detect and prevent fraud. It also sends a powerful message about your company’s intention to fight fraud no matter where it originates. Employees must perceive a high probability that fraudulent activity will be detected. The perception of detection is often sufficient enough to dissuade anyone inclined toward unethical behavior.
Engage management in the fight. Managers must be seen and heard reviewing controls and urgently correcting weaknesses that might be detected. If your organization’s managers are perceived to be unwilling or unable to take the time to review the controls, they may inadvertently be sending a message that it’s safe to commit fraud.
Set up a hotline. Anonymous fraud reporting hotlines can be an effective method of obtaining tips about unethical behaviors. Unfortunately, many small businesses shy away from this option, because they see it as too expensive and difficult to administer. A number of providers offer hotlines designed explicitly with small businesses in mind. The cost per employee is minimal in relation to the fraud it can help to uncover and the losses avoided.
The 2016 study found that employers were much more likely to be tipped off if they offer reporting hotlines. ACFE reports that tips led to the detection of fraud in 47% of the cases involving organizations with reporting hotlines, but only 28% of the cases involving organizations without hotlines.
The fact that more than half of all tips involved parties other than confirmed employees emphasizes the importance of cultivating tips from various sources. So it’s also advantageous to educate vendors, customers and owners on how to report suspicions of fraud.
Another interesting finding that is new for 2016 is that more than half of complaints were submitted via the Internet. This suggests that companies with telephone-only reporting hotlines should consider adding more channels for reporting fraud.
Best Practices in Internal Controls
Weak internal controls often provide dishonest people with the opportunity to steal assets or cook the books. In the 2016 study, a lack of internal controls and the ability to override internal controls were cited as the leading factors that contributed to fraud. Together, these factors were present in nearly half of the fraud cases in the latest study.
If you suspect fraud, we can help reinforce your internal controls, perform an investigation, and coordinate with your legal advisors. Doing so can potentially save your company thousands, if not millions, of dollars in losses and put everyone on alert that fraud will not be tolerated and the consequences will be severe. Please contact us with any questions and for more information.